We use two main types of cookies on our website, session and persistent cookies. Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer.
These allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security when a user is accessing internet banking or to facilitate use of webmail. These cookies expire after a browser session so would not be stored longer term. For this reason session cookies may sometimes be considered less intrusive than persistent cookies.
These are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising
Cookies help us to:
compile statistics on how our website is being used
help you navigate through the website
ensure the website is operating effectively
personalise and improve the service we offer by understanding your preferences and establishing which areas of the website are most relevant to you.
We also use cookie technology with our online registration forms to ensure we maintain your confidentiality and security if you use password-protected areas of our websites.
First- and third-party cookies
Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First- party cookies are, simply, cookies set by a website visited by the user – the website displayed in the URL window. Third-party cookies are cookies that are set by a domain other than the one being visited by the user. While there is no advertising on the CLIC Sargent site you will find links to other sites for the purposes of processing payments, entering events or finding additional information. Each of these sites will have its own policy and is responsible for notifying you of its cookie usage policy.
Specific cookies you may find on our website
The following cookies are in use in various parts of the site.
NID, SNID, PREF, khcookie
These cookies are used to store user preferences and information when viewing pages with Google Maps on them.
To enable real-time support chat.
Please see https://www.intercom.com/terms-and-policies#terms
Stores the users text size preferences from the accessibility controls.
Identifies unique visitors to our site. The results are sent to our Google Analytics account so that we may see how many unique visitors come to this site based over a period of time.
Determines the visitor session times on our sites. Each time you visit a new page on the site the cookie is set to expire within 30 minutes, if it does not find an existing cookie, a new one is created.
Used with __utmb to determine visitor sessions. Unlike __utmb this cookie does not have an expiry date, it determines whether a new session should be created based on whether you have previously closed your browser, re-opened it and come back to the site.
Determines the type of referral used by each visitor to arrive at our site. The cookie determines if the user has come directly to the site or via a search engine, email or email campaign. We use this data to understand how our users arrive at the website.
How to turn off cookies
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. If you disable all cookies, you will lose some features and functionality on our site.
For instructions on how to stop cookies being installed on your browser, please see http://www.allaboutcookies.org/manage-cookies.
Further information about The Privacy and Electronic Communications Regulations can be found at the website of the Information Commissioner’s Office.