CLIC Sargent responds to CQC Survey: Positive steps, but age appropriate services remain crucial

CLIC Sargent has welcomed the results of a recent Care Quality Commission survey of children and young people in hospital, which showed the majority claiming to have had a positive experience.

The leading UK support charity for young cancer patients and their families claimed that more needed to be done to make the hospital a positive place for child patients, specifically through age-appropriate services.

Clare Laxton, Assistant Director of Policy and Influencing at CLIC Sargent, said: “We support 7,200 children every year, meaning we know the importance of a good experience for them. 

"We are happy to see the CQC survey showing so many children and young people feeling like staff were friendly and they had the opportunity to ask any questions they wanted."

“However there are clearly several areas where improvements need to be made. Hospital is a very difficult environment for children, and this survey shows that young patients treated on an adult ward were more likely to report negative experiences. This reinforces the importance of age appropriate specialist services for children and young people.

“It is disappointing to see children and young people with mental health conditions and long-term physical conditions reporting negative experiences in some areas.

"We know how a cancer diagnosis can impact on a young person’s mental health and we look forward to working with the CQC and others on driving improvements in these areas.”

To see the full survey results visit:

Notes to editors

For more information, an interview or images please contact Nick Edmondson on 020 8752 2856 or email Outside office hours please call 08448 481189.

About cancer in children and young people

Today, 11 more children and young people in the UK will hear the devastating news that they have cancer. Treatment normally starts immediately, is often given many miles from home and can last for up to three years. Although survival rates are over 80%, cancer remains the single largest cause of death from disease in children and young people in the UK.

About CLIC Sargent

When cancer strikes young lives CLIC Sargent helps families limit the damage cancer causes beyond their health. CLIC Sargent is the UK’s leading charity for young cancer patients and their families. We provide specialist support, to help and guide each young cancer patient and their family. We will fight tirelessly for them, individually, locally and nationally. For more information, visit

Note to sub editors

Please note that the name ‘CLIC Sargent’ should not be abbreviated to CLIC, and that the word ‘CLIC’ should always appear in capitals, as above.