Door to Door Fundraising

CLIC Sargent undertakes door to door fundraising, which is a very effective method of fundraising. It allows us to plan our services based on a reliable source of income which is vital for us to be able to be there for children, young people and their families. 

Please see our FAQs below:

Why do we use this as a method of fundraising?
How do I know that the person knocking on my door is legitimate?
Is the fundraiser being paid?
What time will the fundraisers knock?
Would you like more information?

Why do we use this as a method of fundraising?

Door to door fundraising is a successful and cost effective way to generate income for CLIC Sargent, in which fundraisers speak to potential new supporters about the charity and ask them if they would like to set up a monthly Direct Debit.

Direct Debits are a cost-effective way to donate, as it allows CLIC Sargent to plan ahead for the future and helps to keep our administrative costs to a minimum.

How do I know that the person knocking on my door is legitimate?

The fundraisers wear a purple CLIC Sargent tabard and an identification badge, including the fundraiser’s name, photo and ID number. They will be carrying a letter of authority from CLIC Sargent and the Council, as well as CLIC Sargent literature and Direct Debit mandate forms.

Please note that our fundraisers are not authorised to take cash or cheque donations on the doorstep, they will only ask for you to complete a Direct Debit mandate form. 

If you are unsure about whether a fundraiser is legitimate, please contact our Supporter Services team on 0845 120 4442 (Monday-Friday, 9am – 5pm) or email supporter.services@clicsargent.org.uk.

Is the fundraiser being paid?

We use a professional fundraising agency for door to door fundraising - Appco Group Support. Our contract is with Appco Group Support based on the number of donors recruited and Appco Group Support pay the fundraisers. 

Appco Group Support is our chosen partner for door to door fundraising because we know that they comply with all relevant laws and codes of practice. Fundraisers are coached by CLIC Sargent and by Appco Group Support to ensure they are informed about our campaigns and provide an excellent quality of service.

Appco Group Support and CLIC Sargent adhere to the regulations and Codes of Practice set out by The Public Fundraising Regulatory Association (PFRA). For more information please visit the PFRA website.

What time will the fundraisers knock?

Our fundraisers can call up until 9pm in line with the IOF code of practice, however our fundraisers will stop calling by 8.30pm in most cases so we don’t disturb you too late. 

We call until this time so we have the best chance of reaching more supporters. 

Would you like more information?

To share your experience of a CLIC Sargent fundraiser or for more information on how to opt out of this type of fundraising, please do not hesitate to get in touch with our Supporter Services team in the following ways:

  • Call on 0845 120 4442, Monday–Friday, 9am-5pm.
  • Email supporter.services@clicsargent.org.uk
  • Write to Supporter Services, CLIC Sargent, 4th floor, Whitefriars, Lewins Mead, Bristol, BS1 2NT

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