Raigmore Hospital, Inverness

This is a shared care hospital for both the Royal Aberdeen Hospital for Children and Yorkhill Children’s Hospital in Glasgow.

Raigmore Hospital
Old Perth Road
Inverness
IV2 3UJ

Telephone: 01463 704000
Website: http://www.nhshighland.scot.nhs.uk/Services/Pages/RaigmoreHospital.aspx
Map: to view the hospital on a map click here (this takes you to the Multimap site).
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The WRVS shop inside the hospital stocks stationery supplies, stamps, confectionery, soft drinks and a range of toiletries. There is a florist and fruitier operating from a small shop just inside the main hospital concourse, which also sells newspapers, magazines etc.

The Blue Dolphin restaurant situated at the back of the hospital offers a range of hot and cold foods. While the two cafeterias (one in the main entrance and one in the outpatient clinic) offer a range of sandwiches, snacks and hot & cold drinks.

There is a 24 hour cashpoint on site. There are also many public phones located throughout the hospital.

Located close to the Children’s Ward is an outdoor play area and the hospital also has a small well stocked library on the ground floor which opens from 12pm-4pm on Tuesday, Wednesday and Thursday.

Locally you will find a Post Office, cinema and a number of child friendly eating places, as well as a supermarket, a range of shops and local parks.

Train: Inverness mainline railway station in the centre of Inverness is located three miles from the hospital. Local buses leave the city centre on a regular basis and stop outside the hospital.

Bus: The hospital is well served by public transport. The local bus service to the hospital leaves the town centre every 10 minutes. For further information please phone 01463 239292.
 
Parking on Site: A large car park in front of the hospital is provided for private cars. On occasion the car park is full to capacity and arrangements are then in place to redirect cars to temporary parking.

Payment of £1 per visit is required on exit. No change is given at the pay machines so it is important to have the correct change – the machine will only accept £1, 50p, 20p & 10p. There is also a discounted parking scheme available for those visiting more then once a day. Enquiries can be made to the Car Park Support Office situated in the main entrance between 9am-1pm Monday -Friday, or at reception outside these hours.

General: Childrens Ward – Surgical Orthopaedic and Medical Ward

Direct Telephone: Children’s Ward - 01463 704335. WYVIS Room - 01463 705511

No. of Beds: 30 beds including 8 cubicles

Age Range: 0 – 18 years for oncology patients

Additional Information: Oncology patients are cared for on the Children’s Ward and teenagers are cared for in the WYVIS Room.  The WYVIS Room is a specially designed four-bedded room with its own lounge area and dining section.

Play: There is an outdoor play area close to children’s ward, with three play specialists on hand.  There are two play rooms on the Snoozeum Ward as well as the Snoozeum relaxation room. Whilst there is no specific teenage room, the hospital has a range of teenage facilities available including computers, Playstation, music, DVDs, and a room with Sky TV and internet access by special request.

Learning: A school teacher organises classes or individual sessions. Parents are encouraged to bring in the child’s current school work.

Other Facilities: Most beds have a phone, television and a radio attached.

Meal Times: Breakfast is reasonably flexible but is generally 7am-8am, lunch is 12noon-1pm and dinner 5pm-6pm. Tea and coffee is available in the parents’ room and parents also have access to the staff canteen and restaurant.

Rounds: These take place daily from 9.30am onwards.

Visiting Hours: Visiting hours are open for immediate family members. Other visitors are welcome from 2pm–8pm, however patients are to have no more than two visitors (excluding immediate family) at any time. An important new rule to be aware of at Raigmore is that no visitors are allowed, except for parents, during any meal time.

Each cubicle has a pull-down bed for a parent.  Further accommodation is available in the Ronald McDonald House, which is located in the hospital.  This offers six double en-suite rooms (one suitable for a disabled couple), laundry facilities, a kitchen, lounge and tea & coffee making facilities. Accommodation here can’t be booked in advance and will be allocated as needed. Please speak to the ward staff on arrival.

Emergency accommodation is available on wards for parents whose child is in one of the six-bedded wards. If Ronald McDonald House if full the day care area is converted into bed space to accommodate families for sleeping; they have full access to all Ronald McDonald House facilities.

Kyle Court are flats in the hospital grounds.  They offer shared kitchen/bathroom facilities and are useful for occasional overnight stays if families have travelled a long distance. This accommodation is shared throughout the whole hospital and can be very difficult to get into, though Raigmore rarely has problems with providing parents with accommodation.

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